Amsterdam · Arena Towers

Room A · Main Stage

Strategic banking leadership.

Governance and regulation. Executive case studies, board-level perspective and senior panels — the questions chief executives, chief risk officers and chief digital officers need on the table.

Room B · Innovation & Implementation

Operational delivery and technology.

Implementation examples and specialist use cases — what teams running AI rollouts, identity programmes, payments transformation and platform scale need to make it work in production.

Day 1 · Monday 23 November

The AI-Native Bank and Trusted Finance.

Key question. How do banks scale AI safely while keeping trust, governance and human oversight intact?

Relevant roles. CROs, CDOs, heads of AI, model-risk leads, transformation programme directors

View Day 1 agenda →
Topic highlights
  • AI governance & model risk
  • Agentic systems & operating models
  • Human resilience & leadership

Day 2 · Tuesday 24 November

Identity, Cybersecurity and Real-Time Trust.

Key question. What does real-time trust look like across identity, fraud, cyber and digital-asset custody?

Relevant roles. CISOs, KYC & onboarding leads, fraud strategy, identity product, digital-trust

View Day 2 agenda →
Topic highlights
  • EU identity wallets & DLT
  • DORA & cloud resilience
  • Fraud accountability & cyber UX

Day 3 · Wednesday 25 November

Payments, Wallets, Tokenization and Digital Assets.

Key question. How do instant payments, wallets, Open Finance and tokenization reshape bank operating models?

Relevant roles. Heads of payments, wallets & cards, Open Finance, digital-asset and tokenization leads

View Day 3 agenda →
Topic highlights
  • Instant payments & ISO 20022
  • Wallets, biometrics & Open Finance
  • Tokenization & digital assets

Day 4 · Thursday 26 November

Customer Growth, Platform Scale and the Human-AI Experience.

Key question. How do banks combine platform scale, AI-assisted service and a recognisably human customer experience?

Relevant roles. CCOs, CX leads, retail & SME banking, branch reinvention, ecosystem & platform

View Day 4 agenda →
Topic highlights
  • Platform banking & ecosystem
  • AI-assisted CX & smart channels
  • SME growth & branch reinvention

Day 5 · Friday 27 November

Future-Proofing European Banking · 2027–2030.

Key question. Which regulatory, infrastructure and risk priorities will define European banking through 2030?

Relevant roles. Heads of regulation, AMLA & sanctions, stress testing, digital euro, financial crime

View Day 5 agenda →
Topic highlights
  • Systemic risk & 2027 regulation
  • AMLA transition & digital euro
  • AI compliance & future payments

One pass. Five days.

Move between Room A and Room B as your priorities shift across the week. Every session connects to the next day's theme.

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