Amsterdam · Arena Towers
Tuesday 24 November 2026

Identity, Cybersecurity and Real-Time Trust

DIGITAL IDENTITY · CYBER RESILIENCE · FRAUD PREVENTION · DORA COMPLIANCE
Time Room A · Main Stage Room B · Innovation & Implementation
08:45–09:00 Chairperson opening
Frame the day around identity, cyber resilience and real-time trust. Highlight key questions for senior banking, risk and security leaders.
09:00–09:30
Corporate digital identity management
  • Position digital identity as core banking infrastructure, not a back-office utility.
  • Explore wallet-based identity, verified credentials and organisational identity.
  • Support cross-border onboarding and trusted customer access.
Stephan Wolf · Chair of the Board · Verifiable.Trade Foundation · Germany
Digital identity wallets · practical applications and ecosystem readiness
  • Translate the EU Digital Identity Wallet into practical bank requirements.
  • Assess onboarding, authentication and attribute-sharing use cases.
  • Prepare internal systems for trusted identity-wallet integration.
Xiaodi Wang · Senior Business Analyst · GLEIF · Germany
09:30–10:00
Digital trust in AI-led banking · risk, audit and cyber oversight at board level
  • Link AI-led banking with board-level risk, audit, compliance and cyber oversight.
  • Define how digital trust can be governed across customer journeys and internal operations.
  • Assess cyber and control questions when AI becomes embedded in banking.
Dr. Björn Lenzmann · Member of The Supervisory Board · DenizBank · Turkey
User centricity in cybersecurity · UX research and behavioural science
  • Examine deepfakes, synthetic identities and evolving scam typologies.
  • Use liveness, device trust and behavioural analytics for real-time defence.
  • Strengthen digital provenance and evidence for disputes.
Nazima Kadir · Global Head of UX: Cybersecurity · J.P. Morgan · UK
10:00–10:30
Custody, governance and operational controls for digital assets
  • Define the custody and control requirements for regulated digital-asset operations.
  • Strengthen governance across wallets, keys, reconciliation and transaction oversight.
  • Manage operational, counterparty and compliance risks across digital-asset workflows.
Lubin Reyes · Founder and CEO · Custodial Management Solutions Ltd · UK
Continuous identity assurance
  • Scale passkeys and phishing-resistant authentication across channels.
  • Design recovery journeys that do not weaken security.
  • Move beyond one-time KYC toward continuous assurance.
Zafer Ergezen · Practice Lead/Director — KYC, CDD & Onboarding · GarantiBank International NV · Netherlands
10:30–11:00 Networking break
Coffee and 1:1 meetings. Peer exchange on digital identity, cyber and fraud priorities.
11:00–11:30
Cloud resilience and concentration risk in regulated banking
  • Assess cloud resilience as a board-level operational-risk priority.
  • Map concentration, supplier and recovery risks across critical banking services.
  • Improve monitoring, testing and continuity planning for cloud-based environments.
Eran Goldman Malka · Cloud Security Manager · European Depositary Bank SA · Luxembourg
Navigating AI, Operational Resilience and Regulatory Evolution (DORA)
  • Address DORA-driven resilience challenges, third-party dependencies and concentration risk.
  • Improve AI governance and board-level cyber-risk oversight.
  • Combine real-time incident management with informed decision-making and root-cause remediation.
Ricardo Galvao · ICT Risk, Processes & Quality · NOVO BANCO · Portugal
11:30–12:00
Board-level fraud prevention
  • Treat fraud and scams as a board-level business risk.
  • Address APP fraud, mobile-session attacks and social-engineering patterns.
  • Strengthen customer-protection controls and dispute workflows.
Dr. Veronica Ann Williams · Managing Director · ACT Inc. · US
Fraud accountability: governance, liability and customer-protection controls
  • Clarify fraud accountability across business, operations, compliance and technology.
  • Prepare for evolving liability expectations and customer-protection standards.
  • Strengthen monitoring, reporting and escalation for fraud-risk decisions.
Ezra Dulberg · Associate Director · BDO UK · UK
12:00–12:30
Case study: Board-level fraud strategy
  • Translate fraud and financial-crime exposure into board-level decision criteria.
  • Align fraud controls with customer protection, governance and regulatory expectations.
  • Improve escalation, reporting and accountability across compliance and operations.
Erin Loughlin · Senior Director of Training · ACFCS · US
From compliance cost to competitive advantage: trusted organisational identity
  • Move from periodic checks to persistent identity confidence.
  • Apply assurance across mobile, web, call centre and branch journeys.
  • Include organisational identity and counterparty trust in the model.
Alexandre Kech · Executive · GLEIF · Germany
12:30–13:00
From compliance cost to competitive advantage · in practice
  • Show how organisational identity can become a business enabler.
  • Link LEIs, verifiable credentials and wallet ecosystems to bank onboarding.
  • Reduce friction in corporate KYC, payments and supply-chain finance journeys.
Ines Gensinger · Head of Global Corporate Communications · GLEIF · Germany
Case study: DLT and its influence on payments and bank operating models
  • Assess how DLT can change settlement, reconciliation and payment operating models.
  • Identify how tokenised rails may improve transparency, efficiency and trust.
  • Discuss control, governance and adoption barriers for banks.
Ishtiaq Ahmed · Senior Manager, Strategic Revenue Development · HSBC · UK
13:00–14:00 Networking lunch
Identity, fraud and cyber specialists. Discussion on bank readiness for wallets, passkeys and cyber resilience.
14:00–15:00 Afternoon panel: DORA, AMLA & the future of digital trust
Multi-bank panel on regulatory readiness, fraud accountability and DLT trust frameworks.
15:00–15:30 Networking reception
Day 2 closes.
08:45–09:00
Chairperson opening
Frame the day around identity, cyber resilience and real-time trust. Highlight key questions for senior banking, risk and security leaders.
09:00–09:30 · Room A · Main Stage
Corporate digital identity management
  • Position digital identity as core banking infrastructure, not a back-office utility.
  • Explore wallet-based identity, verified credentials and organisational identity.
  • Support cross-border onboarding and trusted customer access.
Stephan Wolf · Chair of the Board · Verifiable.Trade Foundation · Germany
09:00–09:30 · Room B · Innovation & Implementation
Digital identity wallets · practical applications and ecosystem readiness
  • Translate the EU Digital Identity Wallet into practical bank requirements.
  • Assess onboarding, authentication and attribute-sharing use cases.
  • Prepare internal systems for trusted identity-wallet integration.
Xiaodi Wang · Senior Business Analyst · GLEIF · Germany
09:30–10:00 · Room A · Main Stage
Digital trust in AI-led banking · risk, audit and cyber oversight at board level
  • Link AI-led banking with board-level risk, audit, compliance and cyber oversight.
  • Define how digital trust can be governed across customer journeys and internal operations.
  • Assess cyber and control questions when AI becomes embedded in banking.
Dr. Björn Lenzmann · Member of The Supervisory Board · DenizBank · Turkey
09:30–10:00 · Room B · Innovation & Implementation
User centricity in cybersecurity · UX research and behavioural science
  • Examine deepfakes, synthetic identities and evolving scam typologies.
  • Use liveness, device trust and behavioural analytics for real-time defence.
  • Strengthen digital provenance and evidence for disputes.
Nazima Kadir · Global Head of UX: Cybersecurity · J.P. Morgan · UK
10:00–10:30 · Room A · Main Stage
Custody, governance and operational controls for digital assets
  • Define the custody and control requirements for regulated digital-asset operations.
  • Strengthen governance across wallets, keys, reconciliation and transaction oversight.
  • Manage operational, counterparty and compliance risks across digital-asset workflows.
Lubin Reyes · Founder and CEO · Custodial Management Solutions Ltd · UK
10:00–10:30 · Room B · Innovation & Implementation
Continuous identity assurance
  • Scale passkeys and phishing-resistant authentication across channels.
  • Design recovery journeys that do not weaken security.
  • Move beyond one-time KYC toward continuous assurance.
Zafer Ergezen · Practice Lead/Director — KYC, CDD & Onboarding · GarantiBank International NV · Netherlands
10:30–11:00
Networking break
Coffee and 1:1 meetings. Peer exchange on digital identity, cyber and fraud priorities.
11:00–11:30 · Room A · Main Stage
Cloud resilience and concentration risk in regulated banking
  • Assess cloud resilience as a board-level operational-risk priority.
  • Map concentration, supplier and recovery risks across critical banking services.
  • Improve monitoring, testing and continuity planning for cloud-based environments.
Eran Goldman Malka · Cloud Security Manager · European Depositary Bank SA · Luxembourg
11:00–11:30 · Room B · Innovation & Implementation
Navigating AI, Operational Resilience and Regulatory Evolution (DORA)
  • Address DORA-driven resilience challenges, third-party dependencies and concentration risk.
  • Improve AI governance and board-level cyber-risk oversight.
  • Combine real-time incident management with informed decision-making and root-cause remediation.
Ricardo Galvao · ICT Risk, Processes & Quality · NOVO BANCO · Portugal
11:30–12:00 · Room A · Main Stage
Board-level fraud prevention
  • Treat fraud and scams as a board-level business risk.
  • Address APP fraud, mobile-session attacks and social-engineering patterns.
  • Strengthen customer-protection controls and dispute workflows.
Dr. Veronica Ann Williams · Managing Director · ACT Inc. · US
11:30–12:00 · Room B · Innovation & Implementation
Fraud accountability: governance, liability and customer-protection controls
  • Clarify fraud accountability across business, operations, compliance and technology.
  • Prepare for evolving liability expectations and customer-protection standards.
  • Strengthen monitoring, reporting and escalation for fraud-risk decisions.
Ezra Dulberg · Associate Director · BDO UK · UK
12:00–12:30 · Room A · Main Stage
Case study: Board-level fraud strategy
  • Translate fraud and financial-crime exposure into board-level decision criteria.
  • Align fraud controls with customer protection, governance and regulatory expectations.
  • Improve escalation, reporting and accountability across compliance and operations.
Erin Loughlin · Senior Director of Training · ACFCS · US
12:00–12:30 · Room B · Innovation & Implementation
From compliance cost to competitive advantage: trusted organisational identity
  • Move from periodic checks to persistent identity confidence.
  • Apply assurance across mobile, web, call centre and branch journeys.
  • Include organisational identity and counterparty trust in the model.
Alexandre Kech · Executive · GLEIF · Germany
12:30–13:00 · Room A · Main Stage
From compliance cost to competitive advantage · in practice
  • Show how organisational identity can become a business enabler.
  • Link LEIs, verifiable credentials and wallet ecosystems to bank onboarding.
  • Reduce friction in corporate KYC, payments and supply-chain finance journeys.
Ines Gensinger · Head of Global Corporate Communications · GLEIF · Germany
12:30–13:00 · Room B · Innovation & Implementation
Case study: DLT and its influence on payments and bank operating models
  • Assess how DLT can change settlement, reconciliation and payment operating models.
  • Identify how tokenised rails may improve transparency, efficiency and trust.
  • Discuss control, governance and adoption barriers for banks.
Ishtiaq Ahmed · Senior Manager, Strategic Revenue Development · HSBC · UK
13:00–14:00
Networking lunch
Identity, fraud and cyber specialists. Discussion on bank readiness for wallets, passkeys and cyber resilience.
14:00–15:00
Afternoon panel: DORA, AMLA & the future of digital trust
Multi-bank panel on regulatory readiness, fraud accountability and DLT trust frameworks.
15:00–15:30
Networking reception
Day 2 closes.

Agenda subject to change. All times Central European Time (CET). Last updated 13 August 2026.

Five days. One pass.

Move between Room A and Room B. Pre-book meetings. Take home practical, peer-tested answers.

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