Topics covered

What you'll hear about.

Human-AI customer experience
Platform banking
Customer growth
Smart channels
Branch reinvention
SME banking
Ecosystem banking
Customer service
Digital sales
Collections and customer treatment
Afternoon panel and reception

Rooms

Two parallel tracks.

Room A · Main Stage

Strategic banking leadership, governance and regulation, executive case studies and panels.

Room B · Innovation & Implementation

Operational delivery, technology, implementation examples and specialist use cases.

On stage · Day 4

Featured speakers.

Itir Aydogan

Ecosystem Banking and Innovation Director Yapı Kredi

Ender Aydin

Digital Solutions Manager Ziraat Bankası

Tanja Imamovic

Digital Transformation & Technology Strategist Raiffeisen Bank International AG

Margus Simson

Chief Digital Officer Komerční banka

Davor Gašparac

Senior Program Manager & BA Chapter Lead Erste Digital GmbH

Istvan Fetter

Head of Small Business Segment Management CIB Bank

Caroline Philippe

Senior Investment Manager — Stellar Impact BNP Paribas

Justin Pesch

Senior Sales Manager PAIR Finance

Wendy Delmar

Chief Executive Officer Caribbean Association of Banks

Kathrin Fortmann

Strategic Partnerships Manager BX Digital

Mohammad Jakirul Islam

EVP, Head of Strategy, Innovation and New Business BRAC Bank PLC

Wolfgang Strobel

Managing Director Investigence GmbH

All confirmed speakers →

Five-day journey

Continue the programme.

DAY 1 · 23 NOV

The AI-Native Bank & Trusted Finance

DAY 2 · 24 NOV

Identity, Cybersecurity & Real-Time Trust

DAY 3 · 25 NOV

Payments, Wallets & Digital Assets

DAY 5 · 27 NOV

Future-Proofing European Banking

Be in the room.

Five days. One pass. AI · Trust · Payments · Platform Banking.

Register Now

Customer Growth, Platform Scale and the Human-AI Experience.